Don’t forget that you can always contact contact me if you don’t find a solution to your doubts.
Our jewelry is made with high quality materials, such as sterling silver, gold and natural stones. We focus on using noble and durable materials, carefully selected to guarantee beauty and resistance in each piece.
Yes, we work with materials such as sterling silver and gold, which are suitable for sensitive skin. If you have any specific allergy, do not hesitate to contact us for advice on the best options.
To keep your jewelry in perfect condition, we recommend storing them in a dry place and avoiding contact with perfumes, creams or chemicals. You can clean them with a soft cloth or the chamois that came with your piece 😊.
Yes, many of our pieces can be customized to your preferences. Whether it’s engraving a special message or adapting a detail, we love to create unique jewelry that tells your story.
Delivery time varies depending on your location. For shipments within Spain, it usually takes 2 to 4 business days. For international orders, the delivery time may be extended from 3 to 7 working days. If you need your order urgently, please contact us and we will do our best to help you.
Yes, we ship to most European countries. If your country is not available during the checkout process, you can write to us and we will be happy to help you.
We accept credit and debit cards (Visa, Mastercard, etc.), PayPal and other secure methods. You can make your purchase with total confidence.
Once your order is shipped, you will receive an email with a tracking number and instructions on how to track your package in real time.
Yes, all prices include the corresponding VAT according to the country of delivery, in accordance with the European Union regulations in force.
No. Orders shipped to countries outside the European Union are shipped without VAT. The customer will be responsible for the payment of any taxes, duties or handling charges that may be applied at destination.
For orders destined for destinations outside the European Union, the order may be subject to local taxes, customs duties and handling charges to be paid in the country of destination.
Prices are shown in euros (€). In case of payment from another country, the currency conversion will be made by the customer’s bank.
No. Shipments to the Canary Islands are made without VAT. The order may be subject to IGIC and customs handling charges, which will be paid by the customer at destination.
We accept returns within 14 days of receipt of the order, provided that the jewelry is in perfect condition and in its original packaging. Personalized products are non-refundable. See our complete return policy.
Of course! We offer a size adjustment service. Contact us and we will tell you the steps to send us the ring and make the change.
Although we carefully check each piece before shipping, if your jewelry arrives damaged, contact us within 48 hours with a photo of the product and we will fix the problem quickly.
On our website you will find a size guide for rings and necklaces for rings and necklaces, with tips on how to measure correctly. If you have any questions, we will be happy to help you.
Yes, we can make adjustments to most of our parts. Write us with the details of your request and we will inform you of the possibilities.
Yes, on our website you will find tools and tips to determine your perfect size. You can also contact us for personalized advice.
Yes! We are passionate about creating unique jewelry. If you have a special idea, contact us and we will work with you to make it a reality.
All our jewelry is lovingly designed and manufactured in our workshop, combining traditional techniques with modern touches.
Yes, we offer the option to add personalized messages on some pieces or special cards with your orders. It is an ideal detail for gifts.
Of course! Gift cards are perfect to surprise someone special. You can choose the amount and you will receive a physical or digital card, whichever you prefer.